Warehouse & Logistics Supervisor (Ontario)

Vitacore Industries is seeking a highly driven, hands-on Warehouse & Logistics Supervisor to lead daily operations at our new Ontario facility located in Dorchester, just outside of London. This is a foundational role in our Ontario expansion and will play a critical part in building, organising, and executing warehouse and logistics operations from the ground up.

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This is not a passive maintenance position, it is an active, build-and-improve leadership role. The successful candidate will take ownership of setting up operational workflows, organising inventory systems, coordinating inbound and outbound logistics, and ensuring the facility operates efficiently, safely, and with high accuracy. Working closely with Operations leadership and alongside a Machine Technician, this individual will help establish the operational backbone of the site as it grows.

This role requires a floor-based leader who works alongside the team, not from behind a desk, and can coordinate up to 20 combined FTL shipments daily (inbound and outbound) while maintaining operational flow, safety, and precision. While the position may not initially oversee a large team, it demands authority, strong decision-making capabilities, and the ability to operate independently while remaining aligned with head office.

We are looking for someone who is highly organised, operationally minded, and solutions-driven; someone who communicates clearly and professionally, takes full ownership of their responsibilities, and leads by example. The ideal candidate thrives in a fast-paced, high-volume environment, performs well under pressure, and is comfortable building systems, structure, and accountability from the ground up.

This is an opportunity for someone who wants to grow with the company and contribute to building something long-term.

•       7+ years progressive warehouse or logistics experience

•       5+ years leadership/managerial experience in high-volume environments

•       Experience coordinating simultaneous inbound and outbound dock activity

•       Experience managing up to 20 FTL shipments daily

•       Strong understanding of pallet optimization, space utilization, and high-density storage techniques

•       Certified counterbalance forklift experience with a strong safety record

•       Strong analytical and problem-solving skills

•       Proficient in English with strong written and verbal communication skills (including report writing)

•       Advanced proficiency in MS Excel; working knowledge of Outlook and Word

•       Experience training and leading warehouse associates

•       Valid driver’s license with clean record

•       Comfortable working in a fast-paced, deadline-driven, physically active environment

•       Ability to lift 50–70 lbs and work extended periods standing

•       Flexible schedule, including nights or weekends when required

•       Comfortable using hand tools and basic warehouse equipment

Facility & Warehouse Operations

•       Support the setup, organisation, and workflow development of the new Ontario warehouse

•       Establish and refine warehouse workflows during facility setup and growth

•       Maintain facility standards including safety, cleanliness, housekeeping, and organisation across shifts

•       Own day-to-day order fulfillment execution, ensuring orders are released, picked, staged, and shipped within promised ETAs

•       Coordinate inbound and outbound shipments, managing dock flow and minimizing congestion

•       Schedule and execute freight pickups and deliveries

•       Coordinate up to 20 FTL/LTL shipments daily (inbound and outbound combined)

•       Oversee pallet movement, storage layout, vertical stacking strategy, and material flow

•       Rebuild, reconfigure, and optimize pallets to maximize cubic capacity and safe stacking heights

•       De-nest pallets and break down inbound product efficiently to support workflow and space utilization

•       Monitor staffing levels, workflow, and productivity to meet service and cost targets

•       Provide hands-on operational support when staffing gaps arise

•       Ensure proper labeling, storage controls, and operational discipline are maintained

Inventory & Materials Management

•       Maintain accurate and controlled inventory processes

•       Maintain accurate inventory records and conduct regular cycle counts and reconciliations

•       Track lot numbers and maintain traceability controls

•       Investigate inventory discrepancies and ensure proper documentation

•       Coordinate transfers of raw materials and finished goods

•       Maintain accurate shipment and receipt records

•       Prepare inventory and operational performance reports for management review

•       Utilize Excel, Outlook, and internal systems to track and report KPIs

Logistics & Vendor Coordination

•       Act as the primary Ontario contact for suppliers, carriers, and logistics partners

•       Communicate daily with transportation providers and 3PL partners in Canada and the U.S.

•       Monitor delivery timelines and escalate delays, discrepancies, damages, or service failures

•       Monitor carrier performance and hold partners accountable to service standards

•       Organise shipping documentation including bills of lading, packing lists, and invoices

•       Investigate root causes of transportation issues and implement corrective actions

•       Support freight booking and execution as required

•       Support purchasing of operational supplies as needed

Process Development & Continuous Improvement

•       Establish structure, accountability, and operational standards during facility growth

•       Identify operational inefficiencies and implement practical, measurable improvements

•       Think strategically in terms of workflow, dock flow, space utilization, and throughput

•       Proactively identify safety risks and drive corrective actions

•       Ensure compliance with corporate and regulatory standards

•       Maintain equipment and facility conditions across shifts

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